Is a Monster Energy account required to participate in the Monster Energy x Morgan Wallen: Still the Problem Tour Promotion?
Yes. You must create a Monster Energy account and upload your qualifying receipt(s) to redeem your points for tour tickets or merchandise.
What happens to my Monster Energy account when the program ends?
The Monster Energy account is only for the Monster Energy x Morgan Wallen: Still the Problem Tour Promotion.
What is the promotional period?
The Monster Energy x Morgan Wallen: Still the Problem Tour Promotion will run May 1 – August 31, 2026.
What is the last day I can redeem my points?
You must redeem your points by 11:59 PM PST on November 30, 2026, for qualifying purchases made between May 1 – August 31, 2026.
Are all Monster Energy products accepted for this promotion?
Yes. All Monster Energy, Monster Ultra, Monster Coffee, Juice Monster, and Monster Rehab products will be accepted.
Will there be restocking of the items once they are sold out?
Prizing is while supplies last, so get it before it's gone.
How many points do I need to redeem for each item?
Required points vary per item. Please refer to the T&Cs for specific point requirements.
How do the retail exclusives work for the Monster Energy x Morgan Wallen: Still the Problem Tour Promotion?
Please review the T&Cs for more information.
Are these items available for purchase?
No. Monster Energy x Morgan Wallen: Still the Problem Tour Promotion items are only available through point redemption.
How does fulfillment work with event tickets?
Once you redeem your points for tour tickets and complete the electronic affidavit form, a representative from Monster Energy will reach out to you to confirm your acceptance and deliver tickets per the respective method of delivery and fulfillment.
Do I have to upload a photo of my receipt before placing an order?
Yes. You must create an account and then upload a photo of your receipt prior to placing your order.
Can I upload a receipt from an online purchase?
Yes. For online orders, please submit a receipt that includes the store name, items purchased with prices, order date, order total, and confirmation that the order has been delivered.
Can I upload a receipt from a buy online/pick up in store ‑purchase?
Yes. For buy online/pick up in store‑ orders, please submit a receipt that includes the store name, items purchased‑ with prices, order date, order total, and confirmation that the order has been picked up or delivered.
How many points is each Monster Energy can worth? Are multipacks included in the promotion?
Each can is worth 1 point. If you purchase a multipack, you will be rewarded based on the number of cans in the multipack (e.g., a 4‑pack = 4 points).
Can I place an order over the phone?
No. All orders must be made through our website: https://www.morganwallen.monsterenergy.com
How long will it take for my account to be credited after uploading my receipt?
Your account will be credited within 48 hours of uploading your receipt.
How much is shipping and handling?
You are not responsible for prepaid shipping and handling costs for the Monster Energy x Morgan Wallen: Still the Problem Tour Promotion.
Is there a limit to the number of items I can order?
Yes. Limits vary by item. Please check the T&Cs for specific limits.
Is there a limit on the number of receipts I can upload per day?
Yes. Each account may upload 1 receipt per day, with a maximum of 120 points awarded per receipt.
Is there a limit on the number of orders I can place per day?
Yes. Participants may place 1 order per day with a maximum of 5 items per order.
When will I receive my order?
Please allow approximately ten (10) to twelve (12) weeks for delivery after your valid online order is placed.
Can I return or exchange my items?
No. This is a limited-time offer, so we cannot accept returns or exchanges.
Can items be shipped to a PO Box or APO/FPO/DPO?
No. We do not ship to PO Boxes or APO/FPO/DPO addresses. You must provide a physical address within the 50 U.S. states or Washington, D.C.
Will unused points remain on my account after the promotion ends roll over to a future promotion?
Points not redeemed by November 30, 2026, will be forfeited and will not be returned or credited toward any future promotions.
Can tabs be redeemed for points?
No. Points are only awarded through receipt uploads of qualifying purchases made during the promotional period.
Questions? Contact us.
Consumer relations: 1-855-488-1212